Do you make websites accessible?

I build with accessibility guidelines in mind, including readable colours, keyboard navigation and image descriptions. A formal accessibility audit is a separate piece of work, best done by an accessibility specialist.

Will I see the design before it's built?

Yes. You'll see designs of the key pages and can ask for changes before development starts.

Can you improve my current site rather than replace it?

Yes, if the foundation is sound. Changes to menus, page layouts, wording and forms can make a big difference without a full rebuild.

Web Design & Development

User-Friendly Websites That Lead to Enquiries

A visitor decides quickly whether a site is worth their time. I design pages that make it obvious what you do, where to find things and how to get in touch, so fewer people leave without doing anything.

Start a website project

What makes a site easy to use

Example page

yourbusiness.co.uk

A short menu, using the words your customers use.

What you can expect from a user-friendly website

Navigation that makes sense

Menus named in the words your customers use, with the pages people look for most only a click or two away.

A clear next step on every page

Each page ends with one obvious action, such as calling, booking or sending an enquiry, placed where people look for it.

Pages that are easy to read

Short paragraphs, clear headings and text large enough to read comfortably on a phone, with strong contrast against the background.

Accessible design

Keyboard navigation, image descriptions and readable colours, built with accessibility guidelines in mind so more people can use the site.

Forms people finish

Only the fields you need, clear error messages and a confirmation once it's sent, so enquiries don't get abandoned halfway.

Trust signals in the right places

Reviews, real photos and contact details shown where a visitor is deciding whether to get in touch.

How a user-friendly website gets designed

Step 1
Who visits and why
We talk through your customers, the questions they arrive with and what you'd like them to do next.
Step 2
Plan the pages
I map the pages and menus around those questions, so the important answers are easy to find.
Step 3
Design and review
You review designs of the key pages, and we adjust wording and layout until the next step is obvious on each one.
Step 4
Build and check
The site is built and checked for readability, keyboard use and form behaviour on phones and desktops before launch.

Common questions

Often it's because visitors can't quickly tell what you offer, where you work or how to get in touch, or the contact form asks for too much. I'll look at your site and point out where people are likely to drop off.